Shipping policy
Shipping Policy
Welcome to Velnix Home. We are committed to delivering your orders safely and efficiently.
Order Processing
- All orders are processed within 3-5 business days.
- Orders are not shipped or delivered on weekends or holidays.
- During high-demand periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
- United Kingdom: 5–12 business days
Delivery times may vary depending on your location and customs processing.
Shipping Costs
- We offer Free Shipping on selected orders and promotions.
- Shipping charges (if applicable) will be calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real time.
Delays & Customs
Velnix Home is not responsible for delays caused by:
- Customs clearance
- Weather conditions
- Carrier disruptions
- Incorrect shipping information provided by customers
International customers may be responsible for customs duties or import taxes depending on local regulations.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are unable to guarantee changes once the order has been processed.
Contact Us
For any shipping-related questions, please contact us at:
Email: arabianguild@gmail.com
Thank you for shopping with Velnix Home.